Shipping policy

We know our products aren’t your average online purchase — and we treat them accordingly. Every order is shipped in discreet, unbranded packaging so your delivery stays your business. Even better, our packaging is 100% recyclable and biodegradable, so you can feel good about your footprint too.

Ochre Touch is based in Australia, and we ship nationwide and internationally using Australia Post. All orders are packed and dispatched within 2 business days.

📦 Shipping Rates & Delivery Times

Domestic – Australia
Standard Shipping – Free
Estimated delivery: 2–8 business days

Express Shipping – $18.00 AUD
Estimated delivery: 1–4 business days

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International
Standard International Shipping – $24.00 AUD
Estimated delivery: 6–27 business days (depending on your location)

Please note: Some countries may charge additional customs duties or taxes upon delivery. These are not included in our pricing or shipping fees, and are the responsibility of the buyer. We recommend checking with your local customs authority for any expected charges prior to ordering.

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For any questions about shipping or help with a specific order, don’t hesitate to reach out to us at
customercare@ochretouch.com.au — we’re here to help.